Privacy Policy

Last updated: 2 October 2026

1. About this website and ownership

This website at livrariadavila.online is owned and operated by LIVRARIA DA VILA LTDA, a private limited company registered in Brazil under CNPJ 54.430.962/0035-59, with its establishment at Avenida Roque Petroni Junior, 1089 — Loja 45-E, Edifício Morumbi Shopping, Jardim das Acácias, São Paulo, SP, Brazil, CEP 04.707-900. The domain livrariadavila.online is owned exclusively by LIVRARIA DA VILA LTDA. This digital channel is operated under the same ownership as the group's main institutional presence. There are no third-party licensing arrangements, franchise agreements or affiliate operations connected to this domain.

2. Information we collect

We collect contact information you voluntarily provide through our contact form (name, email address and the content of your message). We also collect standard server log information such as IP address, browser type, referring page and timestamps, used solely for technical administration and security.

3. How we use your information

We use the information you provide only to reply to your contact message, to answer questions about the Morumbi Shopping storefront, its catalogue or in-store events, and to maintain the technical operation and security of this website.

4. Information sharing

We do not sell personal information. We do not share personal information with third parties for marketing purposes. Information may be disclosed only when required by applicable law or by a competent authority.

5. Data security

We apply reasonable administrative and technical measures to protect the information we hold against unauthorised access, loss or alteration.

6. Data retention

We retain contact-form submissions for the period necessary to respond and for the periods required by applicable commercial, civil and tax legislation.

7. Your rights

You may request access to, correction of or deletion of personal data we hold about you by writing to the contact address below. We will respond within the time frames established by applicable law.

8. Cookies

This website does not deploy third-party tracking cookies. Any cookies used are strictly necessary for the technical operation of the website.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates the most recent update.

10. Contact

LIVRARIA DA VILA LTDA
CNPJ: 54.430.962/0035-59
Av. Roque Petroni Junior, 1089 — Loja 45-E
Edif. Morumbi Shopping, Jardim das Acácias
São Paulo, SP — CEP 04.707-900
Phone: (11) 3096-4490
Email: fiscal@livrariadavila.com.br